Authentic Indonesian Cuisine

Experience the rich flavors of Nusantara with our carefully crafted traditional dishes, delivered fresh to your doorstep

🏡 About Nusantara Food

Indonesia is still here

Established in 2025

Nusantara Food is a flavorful journey that brings the rich heritage of traditional Indonesian cuisine right to your plate. Founded in 2025, we carry the spirit of Indonesia wherever we go — because Indonesia is still here, in every bite, every spice, and every dish we serve.

Our mission is to preserve and share the unique culinary treasures of the Nusantara archipelago — from the bold spices of Sumatra and the earthy dishes of Java, to the aromatic tastes of Bali and the savory flavors of Sulawesi.

We believe that every dish tells a story. That's why we serve time-honored recipes passed down through generations, prepared with care, using only fresh, high-quality, and halal-friendly ingredients. From a hearty plate of rendang, crispy tempe mendoan, to a refreshing glass of es cendol, every bite brings comfort, warmth, and a taste of home.

🌶 Our Commitment:

To deliver a truly authentic culinary experience with bold flavors, heartwarming meals, and the spirit of Indonesian hospitality.

🍽 What We Offer:

  • A variety of traditional Indonesian foods, snacks, and drinks
  • Fresh ingredients and clean, halal preparation
  • Easy online ordering and fast delivery
  • Friendly service rooted in warmth and culture

Let Nusantara Food be your go-to destination whenever you crave real Indonesian home-style cooking — wherever you are.

📞 Contact Us

Connect with us through our official channels

Official Channel

Stay updated with news, promotions, and announcements

@nusanofficial

Customer Care

Need help with your order or have questions?

@nusancsr

📘 How to Use Our Website – FAQs

Frequently Asked Questions

Welcome to Nusantara Food! If you're new to our service, here are the most commonly asked questions and their answers to help guide you.

🔹 1. How do I create an account?

To create an account, please visit our official website at nusanofficial.com, then click the "Register" button.

Fill in the required information such as your name, phone number, and password.

📹 You can also watch our registration tutorial video for step-by-step guidance.

🔹 2. Do I need to log in before placing an order?

Yes, you must log in to your account before placing an order. This ensures your order can be tracked and processed properly.

🔹 3. How do I place an order?

  • Browse the menu and click "Add to Cart" for the items you want.
  • Once you're ready, click "Place Order".
  • Fill in your delivery details including address, phone number, and pin your current location on the map.
  • Choose your payment method.
  • Click "Place Order & Pay" to complete the process.

🔹 4. What payment methods are available?

We offer two types of payment methods:

  • Crypto Wallet (USDT): Top up your wallet using USDT to pay directly online.
  • Cash on Delivery (COD): Pay in cash to the delivery driver upon receiving your order.

🔹 5. How do I pay?

If you choose USDT, make sure your wallet is topped up. Once you have a balance, you can checkout and complete the transaction directly.

If you choose Cash on Delivery, simply prepare the exact amount and pay our driver upon delivery.

🔹 6. How can I check my order status?

You can view your current and past order status by clicking on "My Orders" after logging in.

🔹 7. Can I cancel or change my order?

If your order has not been confirmed by our admin, you can cancel it by clicking "Cancel Order" under the "My Orders" section.

If the order is already confirmed, unfortunately, it can no longer be canceled or modified.

🔹 8. Where is your store located?

We are based in Laos, Golden Triangle area, Night Market.

🔹 9. I placed an order, but I haven't received any confirmation. What should I do?

Please wait for a few minutes. If you don't receive an update within 15 minutes, feel free to contact our admin for assistance.

📞 https://t.me/nusancsr

🔹 10. My delivery is taking too long. What can I do?

Please be patient. You can track your delivery status through the system to see how long it will take to arrive. If needed, contact our admin for more details.

📞 https://t.me/nusancsr

🔹 11. Are the prices shown inclusive of delivery fees?

No. Nusantara Food does not charge delivery fees directly. If any delivery fee is requested, it comes from the third-party delivery service. If you find anything suspicious, please report it to us.

🔹 12. Do you offer pre-orders?

Yes, we occasionally open pre-orders during special events or promotions. Please follow our announcements for updates.

🔹 13. Need more help?

You can reach out to our support team directly.

📞 https://t.me/nusancsr

🔹 14. Still have other questions?

Feel free to ask us anytime. We're here to help!

📞 https://t.me/nusancsr